125+ Certified Service Agents Available

Factory-Trained to Keep Your Kitchen Running

Gaylord's Parts and Service Department provides the ultimate in customer service and the best possible solutions for your needs. Our 125+ International, National, and Marine certified service agencies will troubleshoot your issue, identify the parts needed for repair or replacement, and provide on-site assistance to keep your kitchen operation running.
 

Find A Representative In Your Area: Certified Service Agent Locator

If repairs from a Certified Service Agent are not needed, you can purchase parts directly from our OEM partners at Parts Town. Parts Town offers a 3-D parts identification tool, and you can also reference our Gaylord Parts Catalog.

To Purchase OEM Parts from our partner Parts Town: Visit their website, give them a call at (800) 438-8898, or email them at customerservice@partstown.com​

For questions related to Gaylord Ventilation Parts: Email us at parts@gaylordventilation.com
 

Recommended 20/10 Products Detergent and Odor Control

  • G-510EF
  • G-510ESP
  • GS-710E

Gaylord’s National Service Network

Certified Service Agents are trained and certified to service:

  1. Gaylord Ventilator Product Line
  2. Gaylord Ultima Vent Product Line (UV)
  3. Gaylord Pollution Control Product Line (PCU)
  4. Quencher Fire Protection System
  5. Demand Control Ventilation System (DCV)

Marine/Navy Gaylord Certified Service Agents and Company Contact Information:

Outfitters International: Mobile, AL (251) 230-5008 mwhite@outfittersint.com
Air Cleaning Technology (20/10): Santa Ana, CA (714) 641-5005 (714) 641-850 sales@aircleaningtechnology.com www.aircleaningtechnology.com
Atlanta Ventilator Works: Chamblee, GA (770) 452-0468 (770) 936-9709 kevinballard40@gmail.com
Commercial Service and Repair: Seattle, WA (425) 252-2997 terry@csandr.net
D.W. Boyd Corp. (Navy & Commercial):  Norfolk, VA (757) 423-2268  (757) 423-1868 dennis.boyd@dwboyd.com www.dwboyd.com
Fire Extinguisher & Supply Co.: New Orleans, LA (504) 525-1926 (504)566-0702 jarroyo1@bellsouth.net
Harry Kute Inc. (20/10 Products): Hillsdale, NJ (201) 819-3890 harrykute@icloud.com
Nelbud Services Group, Inc.: Egg Harbor City, NJ (800) 839-0832 gaylordservice@nelbud.com www.nelbud.com
R. Carter & Associates Inc.: Mobile, AL  (251) 452-0152  (251) 457-7381 cholder@rcarter-inc.com
The Source: Hampton, VA  (757) 825-1400  (757) 825-1202 janet.searls@thesource2000.com www.thesource2000.com

International Gaylord Certified Service Agents Company Contact Information:

Asia

The Eslite Corporation: Taipei, Taiwan 866.2.503.7687 or 866.2.503.7797 nancyliao@eslite.com
Sunny Ng ITW FEG: Shantin, Hong Kong 852-9368-0091 sunny@hobart.hk
William Wong ITW FEG: Shantin, Hong Kong 852.2341.9315 or 852.2341.3914 william@hobart.com.hk

Canada

Action Restaurant Equip Service Ltd. (20/10 Products):  Markham, Ontario, Canada  (905) 475-1499  (905) 475-8931
Kolmer Installations Ltd (20/10 Products): Brampton, Ontario, Canada  (905) 629-7963  (905) 791-2606
Staybright Property Management: Vancouver, BC, Canada  (778) 997-5815 staybrightpropertyservices@gmail.com
West Commercial Kitchen Repair: Alberta & Calgary, Canada  (403) 276-7832  (403) 230-5720 greatwest@telusplanet.net

Middle East, Africa & India

Alfa Hospitality: (961) 392-0145  (413) 812-7462 alfa@alfahospitalitygroup.com www.alfahospitalitygroup.com

United Kingdom

UK Ventserv LTD: Jason King M + (44) 07739 935 408 Minster Sheppey, KENT E: jason@ukventserv.co.uk